Notice based on the Act on Specified Commercial Transactions
Seller:
Santek Japan Corporation
Store Operations Manager:
Hiroshi Higuma
Address and Contact Information:
6-1-16 Nakayamatedori, Chuo-ku, Kobe-shi, Hyogo, Japan, Postal Code: 650-0004
Phone Number: 078-371-6670 (Available from 10:00 to 17:00, excluding Saturdays, Sundays, and public holidays)
*Please note that the phone connection may be difficult. If you need urgent assistance, please contact us through the "Request for Quotation/Other Inquiry" section at the top of this page (https://santekdisplay.com/en).
Email Address:
Shop Website:
https://santekdisplay.com/en
Product Selling Price:
Please refer to each product page for details.
Payment Methods:
Credit Card / Paypal
Payment Due Date:
Payment will be made based on the terms and conditions of each credit card company.
Product Delivery Time:
We will ship the products within 5 business days from the order date. Please note that we do not handle shipping on Saturdays, Sundays, and public holidays. Shipments may be delayed due to unexpected issues or delivery congestion.
Returns and Exchanges:
In principle, we accept returns and exchanges only for unopened and unused products within 8 days from the delivery date. For products that cannot be returned or exchanged, we indicate "Not eligible for return or exchange" on each product page. Additionally, we may decline returns or exchanges based on the reason provided by the customer for returns or exchanges at their discretion.
If you wish to request a return or exchange, please notify us within 8 days from the delivery date through the "Request for Quotation/Other Inquiry" section at the top of this page (https://santekdisplay.com/en). Our representative will provide you with instructions on the return method. For returns or exchanges due to customer's preference, the shipping fee and refund handling fee will be borne by the customer.