Frequent Ask Questions
Q1. I can't rewrite or charge.
A1. To charge and rewrite the Santek EZ Sign 4.2 inch E-paper Display, you need a USB Type-C to Type-A or USB Type-C to Type-C cable with USB 2.0 or higher standard, and the PC side also needs a USB Type-A port that can output USB 2.0 or higher.
Also, for the Santek EZ Door Sign 2.9 inch, a USB Type-C-Type-A cable with USB 2.0 or higher standard is required. Type-C to Type-C cables cannot be used.
Q2. The application does not recognize the device and I can't rewrite the contents.
A2. If you can't rewrite the contents in the application, the following reasons may be possible. Please check.
① The USB cable (Type A to C or Type C to C) is not USB 2.0 or higher.
② The USB port on the PC side is not a USB Type A (or Type C) port that can output USB 2.0 or higher.
③ The unit is not turned on. (The unit will turn on when you press and hold (2 to 3 seconds).)
④ The PC being used for rewriting is set not be able to use the USB memory.
※Administrator privileges are required to use the application.
⑤ The application version is not the latest. (The latest version is 1.1.1.8. 2024/6/25)
Q3. How many rewritten characters can I register?
A3. Up to 5 can be registered.
Q4. How many lines can I add when registering characters?
A4. Santek EZ Sign 4.2in E-paper Display does not have a limit on the number of lines, but please note that the more lines you add, the smaller the displayed text size will be. After entering text in the application, you can press the "Enter" key to insert a new line.
Product Specifications
EZ Door Sign Ver2 2.9 inch [SE0290A2] Support
- DISPLAYING PERSONALIZED CONTENTS (TEXT/IMAGES) - EZ Door Signs comes with default messages: IN USE, AVAILABLE, OUT OF OFFICE, QUIET PLEASE. Users can easily overwrite default contents and store up to 5 personalized screens with text and images, using the dedicated Santek EZ sign APP (FREE) for Windows only in upto 3 colors (Black/White/Red). (Please refer to manual for Santekshop). Note: 1x USB-C – USB 2.0 charging /data transfer cable (not included) is needed.
- EASY-TO-MOUNT The Santek e-paper door sign is light-weighted and small sized at 2.9 inches (similar to an average black and white electronic shelf label /ESL in grocery stores). This enables the office door sign to be conveniently mounted without tools and at no damages to where it is mounted. Users can easily mount on door, wall, office partition or flat surfaces of your choice with the magnet-metal plate mounting kit included.
- LOW POWER CONSUMPTION - Santek EZ door sign adopts 2.9 inch 296*128 tri-color (black/white/red) high quality eink /epaper display. Unlike traditional color LCD displays, e-paper has no LED backlight. Therefore, as long as the message on the display does not change, the battery will not be consumed. EZ Door Sign requires very little power only when updating content.
- LONG LASTING BATTERY - The cordless Santek eink display comes with a rechargeable built-in Lithium polymer battery .It does not require to insert battery or connecting to a power source. The energy efficient characteristics of E-paper makes the digital sign ideal for continuous contents display with no or little changes. It only requires occasionally charging via USB-C port once in few months (depending on usage).
- EASY-TO-USE - Once set up with the custom messages, all you need is to click on the only button for power ON/OFF and switching between the screens when necessary. The electronic sign powers off automatically if left unattended, while the last displayed content stays on the screen. Changing message status like OPEN, CLOSED, DO NOT DISTURB, WELCOME is made easy for all indoor settings, office, business, work, conference room, meeting room, retail, school and home.
- DEDICATE DESIGN- Designed in Japan, the Santek epaper door sign features a simplistic design. It comes with 1 x USB-C port for charging and data transfer, 1 x LED light indicator, 1 x button for switching contents. The housing is engineered to be thin and contemporary, with 3 color options: matt Black, matt White, matt Gray, to match with ambient environment on users’ preference.